Norwegian Refugee Council (NRC)
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Education Officer - Outreach - Jordan

Job Description and Requirements

Rights Respected, People Protected

NRC in Jordan

Established in 2012 NRC Jordan’s long-term outlook addresses the problems affecting life as a refugee. We work to build the resilience of Syrians, and to relieve the impact on the Jordanian communities that host them.  Syrian refugees in Jordan are struggling. As they contend with difficult living conditions across the country, the obstacles are complex. They struggle to remain registered as refugees, to provide for their families, and to access essential services – including education for their children. The Jordanian communities that host them, meanwhile, feel the impact of hosting high numbers of refugees – with each year that passes, local infrastructure becomes more strained.



Education Officer - Outreach

Role Specific Information

As a humanitarian organisation working in a challenging operational environment it is of great importance to work in compliance with governmental rules and regulations, donor requirements as well as NRC own values rules and regulations in order for NRC to maintain its position as a trustworthy partner for all external stakeholders. The role of the Education Officer is about supporting the Education Programme and the Team Leader in implementing the programme in camps by providing technical guidance to the education assistants, teachers and facilitators operating in NRC Learning Center. We’re looking for a dynamic person who is able to design mechanisms for education staff capacity building, with good planning skills, communication abilities and sounding knowledge of education sector.

Generic responsibilities:

  • Ensure adherence with NRC policies, tools, handbooks and guidelines.
  • Implement delegated support function portfolio according to plan of action.
  • Prepare and develop status reports as required by management.
  • Ensure proper filing of documents.
  • • Promote and share ideas for improvement of the support function.

Specific responsibilities:

  • Follow up on assigned Responsibility for all site level activities. And Overall Responsibility as will be delegate by TL
  • Follow up on synergies implementation with other CCs and agencies at site level.
  • Develop weekly work and activity plans for site and follow up on assigned tasks to other staffs
  • Represent at Community Gatherings on Education, other WGs as delegated by TL
  • Represent as delegated, with focus on programme design and content
  • Advise on capacity building needs and opportunities for NRC and Community Staffs
  • Support admin/delivery of capacity building conducted on site.
  • Conduct HR processes. 
  • Inform programme development at site level, with feedback from Technical Education Assistant, Service Contract Staff and Teachers
  • Prepare internal activity reports as requested and collect information from other staff
  • Follow up on assigned tasks relating to budget/procurement.  
  • Responsible for stock management procedures.
  • Daily management of ETAs and Community Staff through weekly work and activity plans.
  • Ensure task distribution for key processes/events, e.g. outreach, registration, exams, graduation
  • Use all site Admin and Filing SoPs and provide guidance and support to Education Technical Assistance and Community Staff.


Our Ideal Candidate:

We are looking for a college graduate working in a relevant field, with three years of experience in a similar field.Excellent attention to details & time management skills are required. Our ideal candidate will be detail oriented, possess advanced knowledge of MS Office tools, Fluency in Arabic and English, both written and verbal are mandatory.

We are particularly looking for a positive individual with strong communication and interpersonal skills, who can build trust and confidently navigate both internally and externally at different levels, to have the ability to analyse data and trends for informed decisions and Capacity building skills.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people in the world's biggest displacement crisis.



Additional Information:

Contract period: 12 months

Salary/benefits: 1024JOD (subject to social security and Income tax)

Duty station:Azraq

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.

NRC reserves the right to use electronic screening tools for this purpose.

B: Please enter your specific city of residency in Jordan in your application.


NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent. Victims of such scams should report them to their local law enforcement authorities for appropriate action.


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